Nations Title Agency



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We value your business...
...so we always want to remain confident in knowing we provide the best title insurance products and services available! Please help us determine our areas of strength and those that need adjustments by taking a few moments to complete this online survey. Thank you for your candid feedback!

To which NTA/NLS branches have you sent orders?
Please check all that apply:

NTA-AZ	NTA-FL	NTA-GA
NTA-IL	NTA-IN	NTA-KS
NTA-KY	NTA-NY	NTA-MI
NTA-MN	NTA-MO	NTA-OH
NTA-OK	NTA-TX (Dallas)	NTA-TX (Houston)
NTA-UT	NTA-WI	NLS-OH
NLS through the Multi-State Broker Program

To which NTA/NLS branch do you send the majority of your orders?
Please select one:

NTA-AZ	NTA-FL	NTA-GA
NTA-IL	NTA-IN	NTA-KS
NTA-KY	NTA-NY	NTA-MI
NTA-MN	NTA-MO	NTA-OH
NTA-OK	NTA-TX (Dallas)	NTA-TX (Houston)
NTA-UT	NTA-WI	NLS-OH
NLS through the Multi-State Broker Program

What is the average total number of loans your branch closes per month?
1-15
16-30
31-45
46-60
61-75
Over 75
I don't know

What is the average total number of loans you close per month?
1-3
4-6
7-9
10+

What percentage of your monthly title business do you give to Nations Title?
Less than half
About half
More than half
I use Nations for all my title business

How do you place your orders with Nations? Please check all that apply:
Online Order Form at www.NationsTitle.com
Calyx Point upload via www.NationsTitle.com
Send order request via fax
Send order request via email
Other

What online account services do you currently use at www.NationsTitle.com?
Please check all that apply:
Online order tracking
Ordering appraisals with a title order
Viewing and printing title commitments
Viewing and printing HUD's (For Lenders Only)
Editing HUD's (For Lenders Only)
Requesting closing services from your online account
Requesting information from your client service team from your online account
I am not currently set up with a Fast Track online account to enjoy these services*
I am not interested in using any online services through www.NationsTitle.com.

*If you are interested in receiving more information about our online account management services, please provide us your information at the end of this survey and a Nations representative will be pleased to contact you!

Based on your overall experience(s) with Nations, is our staff:

Always

Often

Seldom

Never

N/A

Courteous?

Knowledgeable?

Professional?

Accessible/Available to you?

Responsive to your needs and requests?

Prompt at returning your messages?

Please respond to the following questions regarding the products and services you received from Nations:

Always

Often

Seldom

Never

N/A

Do you receive an order confirmation shortly after placing orders?

Do you receive all requested items in a timely manner?

Do all requested items contain complete and accurate information?

Please rate your satisfaction with the following:

Very
Satisfied

Satisfied

Neutral

Dissatisfied

N/A

Property Searches / Abstracts

Title Clearance (payoffs, insurance, tax cert, etc.)

HUD Preparation

Closing

Funding

If you marked "dissatisfied" above, please take a moment to explain:

What other title agencies do you currently use and why?

Are there any products/services offered by other title companies that you would
like Nations to offer?

Are there any products/services offered by Nations that you feel are superior to other title companies?

Overall, how do you compare Nations Title to other title companies?
Better than other title agencies
About the same as other title agencies
Not as good as other title agencies

How likely are you to place future orders with Nations Title?
Very likely
Most likely
Not likely

How likely are you to recommend Nations Title to others?
Very likely
Most likely
Not likely

If you have any additional comments that were not addressed in this survey, please share your thoughts below:

(optional)

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